At Philipp Plein Sport, we strive to ensure you are entirely satisfied with your purchase. However, we understand that there may be instances where you wish to return an item for a different size or color. Please note that we do not offer direct exchanges. If you are interested in a different size or color, we recommend returning the original item for a refund and placing a new order for the desired item.
To initiate a return, please visit our Returns Center at philipppleinsports.com. Enter your order number and email address to access your order details and follow the instructions provided.
Return Conditions:
- Items must be returned within 14 days from the delivery date.
- Products should be in their original condition, unworn, unwashed, and with all tags attached.
- Footwear must be returned in its original shoebox without any damage.
- We reserve the right to refuse returns that do not meet these conditions.
Refund Process:
Once we receive and inspect the returned item(s), we will process the refund to your original payment method within 7-10 business days. Please note that shipping costs are non-refundable.
Shipping Information:
We offer standard and express shipping options. Shipping costs and delivery times vary depending on the destination and selected shipping method. For detailed information, please visit our Shipping Information page at philipppleinsports.com.
We are committed to providing you with the best possible shopping experience. If you have any questions or require further assistance, please refer to our FAQ section at philipppleinsports.com.